Shipping terms

From Italian Manufacturer's facility to your door directly !


ducati home shipping worldwide

We fast ship worldwide

We offer Express delivery as a standard to provide our customer fast delivery anywhere, anytime. We ship by major express couriers directly from our central logistic warehouse located in Parma, Italy directly to your door. Special shipment can be arranged for Professional accounts starting from half pallet up to full container

Ex work delivery can be also arranged upon request if you wish your order to be loaded by your own forwarder



Shipment  cost is calculated at checkout and it's based on order weight and country of delivery. All orders placed on business days before 11 AM,  will be shipped the same day the order is placed. Any orders after 11 AM,  will be shipped the following business day. Orders placed during weekends or official public holidays will be shipped the first following business day. At particular times of of the year, or for special orders we reserve the right a maximum delay of 6 working days to process your order 97.8%  of all orders  are shipped the same day




Estimated shipping time is between 2-5 business days, depending on your location.
DUCATI HOME AUTOMATION  is not liable for any delays in delivery  due to weather, remoteness of location, etc. All efforts will be made by  DUCATI HOME AUTOMATION   to ensure that packages arrive on time as ordered, but we cannot guarantee delivery time. We ship worldwide, nevertheless if the price for a specific destination is not automatically displayed on the site, please send us a quote inquiry.



Goods are  traveling under the responsibility of the the buyer. Additional insurance coverage can be required to protect the buyer for any damage or loss of the goods.


Trucking number is provided by email, by which the customer can track the location of his order on the website of the courier. You can  also check anytime where's your order from inside your account: you'll be directly connected to the courier's updated  status! Easy and smart way to follow your order delivery in real-time!