DUCATI' S OFFICIAL ONLINE OUTLET STORE
Low consumption & SOLAR gate & garage door openers
Automazione Cancelli di A.Nies
via Cassani 43036 Fidenza (PR)
Mobile: 0039 335 1022019
Tel: 0039 05 24527967
E-mail: info@ducatihome.it
Fax: 0039 05 24591085
P.IVA 06736000966
legalmail: automazionecancelli@pec.it
PROBLEMS with RADIO REMOTE CONTROLS
1) Check compatibility between radio remote and electronic board.
12 bit coded radio remote controls( ref. 6203) works with CTR generation electronic board while radio rolling code radio remote controls( ref. 6203/ROL & 6204) works with CTH generation electronic board
2) Replace the battery of remote controls with a new one ( even if the LED on your remote blinks, the energy could be not enough to trasit the radio code to the board)
3) Delete the memory of memorized codes from your electronic board ( remember boards can storage max 10 codes) and re-memorize each of your remote controls. ( see your installation manual)
4) Try to command your opener by each of your remotes.
4.a) If this doesn't work at all with any of your remote controls could mean that the radio receiver could be endamaged.
Try to command your opener by a key switch or any wired remote control connected to the " START" connectors on your board ( please check on your device instructions manuals).
If the opener works correctly by the wired remote control, it means the problem is on receiver only. you will need to send your board to the after sale center in order to get the receiver checked
and repaired in or out of warranty. You can also add an external 4 channels receiver to solve the problem. Item 6040 ROLL
4.b) if only some of your radio remotes controls do not work, then you will need to send those remotes to the after sale service for checking and reparation.